Are The Walls Closing In?

From the (Urban Dictionary): In contrast to what you might think about a claustrophobic reference, the “walls are closing in” actually means that someone was home for so long that they start coming up with dumb ideas. This usually happens when students are unemployed over winter break/summer or when adults are on medical disability. The absence of sunlight into […]

What The Hell Should You Do? You Need A Model

I’ve been talking to lots of business owners in the past week and one thing is crystal clear. After they have taken steps to make sure all their people are safe and feel supported. Big shout out to Tom @ LW – great response. The one thing that everyone is trying to work out is […]

What Happens If Your Payroll Person Gets Sick?

Payroll has to be done on time, every time, no matter what. If you have someone in-house doing payroll, even if that person is you, what happens if they get sick? We’ve started a payroll service. It’s run by payroll experts, uses reliable cloud based systems, and has redundancy built in to cope with emergencies. […]

Do You Really Need An Office?

There are some great businesses with no office, or with a semi-distributed working model. I’ve been having many conversations about this, like all of us I guess, and, maybe this is one of the silver linings from this whole, horrible situation. It always takes a while for social change, but some people have been working […]

What Happens When A Business Runs Out Of Cash

A business running out of cash is like a boat running aground. If you’re passionate about either, seeing it will bring you close to tears. The reason both are so sad is because you know this is often the end of dreams, and hope, and untold hours of hard work. If you are onboard it […]

What Can You Sell Online Right Now?

Why the hell have Australian supermarkets stopped most deliveries? Partly because they have never taken it seriously. Like newspapers that lost the rivers of gold classifieds, or banks that resisted online banking, they have reverted to type. Supermarkets are missing out on a chance to establish a really solid online market position, reduce their costs, […]

If They Shut The Door Go Through The Window

Sometimes you are forced to change how you do things. Call it pivot if you will. The thought of it can be exhausting, and we have all felt some of that lately, but once you start moving you do feel better. I know a lovely lady that counselled workers immediately after workplace accidents, just after […]

What To Do If Your Clients Squeeze You? – Add Vodka

It might sound counterintuitive but if your clients ask for a discount right now offer to do more for less, but put a time limit on the extra support. Say 3 months. There are good reasons why software companies offer free trials at the most expensive level. You either end up with a loyal client […]

How To Cut Costs

I’m sure you’ve been having a good look at costs lately so here are a few things to consider. 1) Better control your cost of customer acquisition. The first step to controlling anything is to measure it. See how to track the most important marketing KPIs. 2) People are always the biggest cost; having said that […]

Payroll Keeping You Up Late? Let Us Do It For You

It might sound counterintuitive but if your clients ask for a discount right now offer to do more for less, but put a time limit on the extra support. Say 3 months. There are good reasons why software companies offer free trials at the most expensive level. You either end up with a loyal client […]