Why We Put Up with Annoying Problems That Have Simple Solutions
Every business has them: the printer that only works if you restart it twice, the spreadsheet that must be manually corrected each week, or the customer enquiry that gets forwarded through three people before reaching the person who can answer it. The solution may be simple, yet the problem continues for months—or even years. Why? […]
Too Many KPIs Just Make Soup
Key performance indicators are meant to create clarity. They tell people what matters, where to focus and whether the business is making progress. But many businesses keep adding KPIs until clarity disappears altogether. One measure becomes five. Five become fifteen. Before long, managers are looking at dashboards filled with revenue, margin, utilisation, conversion rates, customer […]
Don’t Be Afraid of Subjective KPIs
When business owners hear the term “Key Performance Indicator”, they often think of hard numbers: sales, gross profit, conversion rates, production volumes and delivery times. These measures are valuable because they are objective, easy to compare and difficult to dispute. But not everything that matters can be measured precisely. Some of the most important aspects […]
How to Allow for Your Personal Cost in Your Business: What Could You Earn Elsewhere?
How to Allow for Your Personal Cost in Your Business: What Could You Earn Elsewhere? When assessing the performance of your business, it is easy to overlook one of its most important costs: you. Many business owners pay themselves whatever is left after all the other expenses have been covered. Some take very little from […]
Scaling Without Breaking: A Guide to Navigating Growth Pains in Your Young Company
Growth is the goal—but it rarely feels as glamorous from the inside as it looks from the outside. For a CEO leading a young company through rapid expansion, success often comes bundled with friction: stretched teams, unclear priorities, cultural drift, and systems that suddenly stop working. These aren’t signs you’re failing. They’re signals you’re growing. […]
How to Find New Clients for Your Small Business
Finding new clients is one of the biggest challenges small business owners face. Whether you’re a freelancer, consultant, tradesperson, or running a local service company, a steady stream of new clients is essential for growth and stability. The good news is that attracting clients doesn’t require a huge marketing budget. With the right strategies and […]
How to Reduce Costs in Your Small Business: 7 Proven Strategies
Running a small business comes with unique challenges, especially when it comes to managing finances. Keeping expenses under control while still driving growth is crucial for long-term success. The good news? You don’t need drastic measures to save money. By implementing smart, strategic cost-cutting techniques, you can reduce expenses and free up resources to invest […]
The Rule of 40
“You have to spend money to make money” Yes, but how much? It’s questions like this we hear the most. “How fast should we grow?” “What should our profit be?” “How do we know if we can afford to put on new staff?” How do you know if your numbers are ok? How will a […]
Margins Are Built One Brick at a Time
Sales might ebb and flow but your margins should be built strong one small step at a time. Anyone that has lost weight knows about continuous improvement – calories in, calories out – run despite the cold morning, one meal at a time. Some large organisations try to do this by slashing staff numbers and […]
Have You Outgrown Xero?
We love Xero. We’re Xero Partners. We have recommended and installed Xero for years. If you think you have outgrown Xero the chances are the core of Xero is absolutely fine but some of your needs around that central core might be better served by more specialised systems. So don’t be throwing the baby out […]